New Optical frames (CH)

Care Tips for Sunglasses

• Always clean lenses with a microfiber cloth to avoid scratches.
• Use a lens cleaner or mild soap with lukewarm water for deep cleaning.
• Store sunglasses in a hard case when not in use.
• Avoid leaving them in high temperatures or direct sunlight for long periods.
• Handle with both hands to maintain frame alignment.
• Instead, use neem leaves or silica gel packets to prevent insects and moisture.Do not place lenses face down on any surface.
• Avoid chemical contact (like hairspray or perfume) near your sunglasses.
• Regularly tighten screws or get professional adjustments when needed.
• Avoid bending or twisting the frame when wearing or removing sunglasses.
• Keep frames dry and moisture or sweat can affect metal parts or coatings.
• Do not use alcohol-based cleaners as they can damage frame coatings.

SHIPPING INFORMATION

• Orders are processed within 1–2 business days after confirmation.
• Standard delivery takes 3–7 business days, depending on your location.
• Available at checkout for faster delivery.
• We use trusted courier services to ensure safe and timely delivery.
• You’ll receive a tracking link via email once your order is shipped.
• We’ll notify you promptly if your order is delayed due to unforeseen reasons.
• Please report any damaged or missing items within 48 hours of delivery.

RETURN & REFUND POLICY

• We can Arrange the return cost and pickup for the specific pincode.
• Return period was 3 days after Delivery.
• Return must be raised within a day after receiving the products- If weekend u can Exceed one more day.
• We accept returns for defective products only
• Item is damage /defective ( Proper Opening Video must) — Refund
• Incorrect item delivered– Refund
• Color different from description—Refund
• Slight color variations must be there due to Photographic effect.
• We don’t have return policy for customized product.
• Customer return the damage / defective / wrong products next to the date of product delivered.